Dubious Quality

His score was higher than he'd hoped for, and he was all set for submissions to doctoral programs.

Here's what happened:

--he saw his score

--he pressed the "submit score to schools" (which sends your score to the schools you listed previously)

--his digital proctor told him to "erase his white board" (whatever that means)

--his computer crashes

Was his score submitted? Did he not complete the testing process? No one really knows. His score still shows as "not available" online (which is normal, for now),  and he won't know for 24-48 hours if there was a problem (like the proctor cancelling the session because he didn't fully complete the process, even though he did complete the test). 

He talked to support in Europe. I talked to U.S. support (because his cellphone plan in the UK doesn't include access to U.S. numbers). Everyone vaguely says they "think it's okay," but no one is absolutely sure. One person says they see his score in the system. Another says they can't see it for 1-2 days, and this is normal.

If something actually is wrong, there's an appeal process, which he doesn't have time for, and he could also retake the test, which he really doesn't have time for (because he's going to Columbia for a month soon to continue fieldwork). 

TLDR he took the exam and his score is Schrodinger's cat for the next 24-48 hours.