That Spoon Was Bent Beyond RepairHere's a follow-up to the post I made about cancelling a Capital One credit card last week. In response to that post, I received two excellent links that I want to share with you.
The first comes from Mike Ferrante, and it's the Get Human database. It's a website that gives you the necessary information and menu options to reach a live human being when you call into a company's phone system. And it's company specific--hundreds of major corporations are listed. It also lets you know which companies are "direct to human."
Also, Mark Reedy sent in a link to an article over at The Consumerist titled How To: The Ultimate Consumerist Guide to Fighting Back, which also includes plenty of company contact information.