Thursday, August 21, 2014

The Mystery of the Lobby Phone has been Solved

From Matthew Sbonik:
The lobby/house phone is there in case the front desk clerk is away from the desk. At the hotel I worked at the house phone was not even 10 feet away from where I would stand behind the desk, but the phone system is designed so that I can direct all incoming calls (including the house phone) to a cordless handset instead of the main console so I could take the handset with me wherever I was in the hotel and still be in contact with guests/incoming calls. It works really well for smaller hotels that might just have one person at the desk who might be called upon to deliver towels or do other things besides just being at the desk. 

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