Wednesday, January 17, 2024

PCs and Seniors

Mom 93.10 uses a regular desktop computer, and has for the last 30 years.

It's becoming more difficult, though, largely because of the way software as a service has evolved. In the early 1990s, when she started using a PC, they generally left you alone. Now, every program is constantly asking questions, or wanting you to upgrade to something more expensive, or just updating multiple times a week.

It's overwhelming.

I've tried to find a simpler system for her to use. Something without Windows (which is annoying as hell now) and significantly more user-friendly. 

Much to my surprise, I've come up blank. 

The computers advertised as being specifically for seniors all have entirely sketchy reputations and terrible reviews. One was so locked down you literally couldn't install anything on it, not even your web browser of choice.

You'd think there would be a significant market for a simpler computer, but surprisingly, not so much.

I've considered switching her to a tablet when her aging computer finally bites the dust. Tablets seem to have fewer notifications and aren't updating constantly. They're calmer, for lack of a better word. And they're easier to support, because I'm tech support for Mom, which can get tricky when you're halfway across the country. I'm able to take over her desktop, but in certain situations, I can't do that, which makes troubleshooting impossible.

I'd like to improve the user experience for Mom so she can still enjoy going online. Here's the question: have any of you who have senior parents successfully converted them to a tablet? And if so, what was their experience, and yours? Thanks for your feedback.






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