Tuesday, August 04, 2020

Please Stop Saying This

It seems like every customer service person in the world is now answering "Perfect" every time you answer a question. 

There are legitimate uses of the word "perfect." A pitcher recording all 27 outs in a game with no one reaching base is a perfect game in baseball. A 300 game in bowling is a perfect game. An undefeated season is a perfect season. 

This is a high bar. 

I am not reaching a high bar when I give you my birth date, or the last four digits of my Social Security number. This is a very low bar, one that any sentient person should be able to step over. I do not need you to act like I've just planted a flag on the summit of Mount Everest. 


Site Meter